You will never need to worry about
how your pup is doing in our care!
Pet Sitting Questions
Can we meet the sitter before booking and can I request another sitter if I am not happy?
Who are your sitters?
Can I have the sitters number?
We give you access to your own private portal where you can view regular updates and pictures of your pet. This is our unique way of making sure you enjoy your time away, resting assured that your pet is well cared for.
Where are you situated?
Our sitters are assigned within a 5-10 km radius of their homes, so they know your local area well.
Can you walk my dog daily?
Do I leave food etc. for the sitter?
Will the sitter be at my home 24/7?
How do I know I can trust you and your sitters?
We are members in good standing with:
• PSI – Professional Petsitters International
• BNI – Business Networking International
Can you take my pet to the vet if sick?
Is it possible to extend our stay?
Pet Grooming Questions
Do you come to our home?
Yes, we have a fully kitted out mobile grooming unit. Our professional groomers come to your home and groom the pets in the comfort of your home. All we need is an electricity point and your pet’s own towels.
How often should we groom?
Every 4-6 weeks to maintain a healthy coat and the well-being of your pet.
Do you groom cats?
Yes, we do
Can we watch and stay in the mobile unit?
No, your pets will be distracted by your presence which will make the grooming process difficult. Our groomers are professionals and very patient.
If my pet has a lot of knots can you brush them out?
We will do our best to get the knots out but our priority is the well-being of the pet. If the matting is too tight and it will hurt the pet it is normally better to shave the coat.
How long does a grooming take?
A wash and dry is 30mins but depending on the breed and size of the pet a full grooming can take 45mins to an hour. Even longer for big breeds and difficult pets.
How much is a full groom?
Each pet is unique and requires different styles and clips so we will give a personal quote.
Do you work on Saturdays?
Yes, we do.
Do you offer discounts for regular grooming?
Our Loyalty Programme gives you every 10th grooming free! Please ask about our regular grooming packages.
How do the payments work?
Payment is made in advance or on the day. Please let us know if you plan to pay with cash so that we can give you a receipt.